Privacy Policy

This Privacy Policy (“Privacy Policy”) describes how VIROSPACK, S.L.U. (hereinafter, interchangeably, “VIROSPACK”) collects, processes, and uses the personal information of its customers and users. We are committed to privacy and information security, collecting data exclusively for specific, explicit, and legitimate purposes. Data cannot be processed in a manner incompatible with these purposes, and we strictly adhere to applicable data protection regulations, particularly the General Data Protection Regulation (EU) 2016/679 (hereinafter, GDPR) and the Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter LOPDGDD).

The Privacy Policy will be periodically updated to clarify or reflect new practices in the management of user privacy or any legislative, jurisprudential, or interpretative changes from the Spanish Data Protection Agency or other supervisory authorities. It will be accessible at all times for consultation on the website www.virospack.com.

Data Controller Identification:

The entity responsible for processing your data is:
VIROSPACK, S.L.U.,
B08848590
C/Juli Galve i Brusson, 19, 08918 Badalona
934602066 –
rgpd@virospack.com / marketing@virospack.com

Means through which we process your data:

We process personal data in the following situations:

1. 1. Visits to our website;
   2. Interaction, connection, or links with our website through social media tolos, blogs, or other websites;
   3. Use of any of our electronic communication services, sending us an email, submitting a query, or suggestion through our contact forms;
   4. Submission of a curriculum vitae to join our team.

Purposes of processing your data:

At VIROSPACK, we process your personal data on this website, respecting the principles outlined in the applicable regulations, particularly the GDPR and the LOPDGDD. Personal data will not be used for purposes other than those stated below:

Web user data:

The browsing data of website users will only be processed for statistical and analytical purposes, in accordance with our cookie policy, as well as, if applicable, to respond to your queries and suggestions. The retention period will be one year. The legal basis is VIROSPACK’s legitimate interest in optimizing users’ web navigation and detecting potential incidents in the web service.

Data collected through contact forms:

We may also process personal data if individuals submit queries, complaints, or suggestions through the contact forms provided on our website, solely for the purpose of responding to their requests. Under no circumstances will we incorporate this data into other databases or send commercial communications electronically without prior authorization from the data subject.

The mandatory fields in each form will be identified as such. In the absence or incorrectness of this information, VIROSPACK will not be able to identify you correctly, and consequently, the registration of the query will be deleted.

The retention period will be necessary for resolving the submitted query, with a maximum period of one year from the last communication regarding the same matter. The legal basis is the user’s consent.

Data from received emails:

We will also process personal data if individuals submit queries, complaints, or suggestions via email to the addresses provided on the website for such purposes. In this case, the data will be processed solely for the purpose of responding to these requests. Under no circumstances will we incorporate this data into other databases or send commercial communications electronically without prior authorization from the data subject.

The retention period will be necessary for resolving the submitted query, with a maximum period of one year from the last communication regarding the same matter. The legal basis is the user’s consent.

Data collected through our profiles on Social Networks:

We may process data from users of Social Media who interact with VIROSPACK’s profile page on different social networks.

LinkedIn

By clicking the “Follow” button on this social network, the user consents that, in compliance with LinkedIn’s terms of use and privacy policy, VIROSPACK may access the personal data of its followers, publish news and information that will appear on their wall, participate in discussions, and send messages. VIROSPACK will not use the data for purposes other than those described above. Users can stop following by clicking the “Unfollow” checkbox at any time.

The information provided by VIROSPACK on its social media profiles is for informational purposes only. VIROSPACK is not responsible for errors contained therein, nor for damages or losses resulting from their use.

Regarding the modification of your data on a social network, note that, as a user of a platform external to VIROSPACK, you can do this through the settings of your profile on each of your profiles on different social networks. VIROSPACK can only consult or delete your data as a follower.

The retention period will be one year. The legal basis is the user’s consent.

Newsletter:

Users of the website can subscribe to our Newsletter by filling out the form on the website www.virospack.com. The data of Newsletter subscribers will be processed solely for the purpose of sending information about VIROSPACK’s activity and informing them of news, promotions, events, or applicable discounts on our products or services, based on their prior consent.

Subscribers can unsubscribe from the Newsletter at any time by accessing the unsubscribe procedure at the bottom of each Newsletter or by communicating in writing to rgpd@virospack.com.

If the user does not unsubscribe from the newsletter, their data will be retained for this purpose. The legal basis, in the case of customers or former customers, is VIROSPACK’s legitimate interest in providing information about news, products, and services. In the case of registration via the website, the legal basis is the consent of the data subject.

To whom we communicate your data

VIROSPACK ensures the confidentiality of personal data, not disclosing them to third parties without the prior authorization of the data subject. However, due to VIROSPACK’s various needs, we may communicate your data to the following recipients:

Service providers

VIROSPACK may have contracted various services with providers who have access to personal data. All providers have signed agreements for the processing of personal data, limiting their processing to the purposes of the service provided and always under the security measures established by current regulations.

Public administration and authorities:

We may disclose your data and any other information in our possession or accessible through our systems, as required by the legal and regulatory provisions applicable to the case, to the public administration with jurisdiction in the matter, as well as to the competent public authorities. All this is by legal authorization and solely for the purpose of fulfilling our obligations and preventing abuses of services or fraudulent activities in the services provided through our website.

International Transference of Data:

Similarly, your data may be processed in countries outside the European Union. In this case, VIROSPACK ensures that the destination countries for your personal data always have a comparable and adequate level of security protection. In any case, the international transfer will be carried out in compliance with the provisions of Articles 44 and following of the GDPR.

International transfers to the United States of America are guaranteed as follows:

1. The Rocket Science Group, owner of the Mailchimp tool for sending newsletters, adheres to the EU-US Privacy Shield Framework.
2. Google INC, owner of Google Analytics for web analysis, adheres to the EU-US Privacy Shield Framework.